Refund policy
30-Day Money Back Guarantee
At RefreshFlow, we stand behind every filter we sell. If you're not completely satisfied with your purchase for any reason, we'll make it right — no hassle, no runaround.
Here's our promise:
If your filter doesn't fit, leaks, or you're unhappy with it for any reason within 30 days of delivery, simply reach out to us and we'll either send you a full replacement or issue a complete refund — whichever you prefer. You keep the original filter. No need to ship anything back.
What's covered:
- Filter doesn't fit your refrigerator model
- Filter leaks or malfunctions
- Wrong item received
- Not satisfied with water quality
- Changed your mind